Privacy Policy
AL SimplyADHD Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with SimplyADHD and SimplyWellbeing, whether through our websites or when receiving our coaching services.
Effective Date: 20 October 2026
Last Updated: 20 October 2026
| Legal Entity | AL SimplyADHD Ltd |
|---|---|
| Trading Names | SimplyADHD and SimplyWellbeing |
| Company Number | 17162871 |
| Registered Office | 49 Station Road, Polegate, East Sussex, England, BN26 6EA |
| enquiries@simplywellbeing.com | |
| Role | Data Controller |
As the Data Controller, AL SimplyADHD Ltd is responsible for deciding how your personal information is collected, used and protected.
This Privacy Policy applies to:
The information we collect depends on how you interact with us.
| Information We Collect | Why We Collect It | Lawful Basis |
|---|---|---|
| Name and contact details | To communicate with you, arrange appointments and provide our services. | Contract and Legitimate Interests |
| Business and employment information | Where relevant to employer-funded coaching or Access to Work. | Contract |
| Appointment information | To schedule and manage coaching sessions. | Contract |
| Payment and billing information | To process payments, issue invoices and meet our accounting obligations. Payment card details are securely processed by Stripe and are not stored by us. | Contract and Legal Obligation |
| Coaching notes and records | To deliver coaching and maintain continuity between sessions. | Contract |
| Marketing preferences | To send newsletters or updates where you have chosen to receive them. | Consent |
| Testimonials | To promote our services where you have given permission. | Consent |
| Website usage information | To operate, secure and improve our websites. | Legitimate Interests and Consent (where required) |
As part of ADHD coaching, you may choose to share information relating to:
We only process this information where it is relevant to providing our coaching services and where permitted by UK data protection law.
During enquiries, coaching strategy calls or coaching sessions, you may choose to provide additional personal information that helps us understand your circumstances.
We only collect information that is relevant to providing our coaching services.
We collect personal information directly from you through:
Where appropriate, we may also receive information from:
We use your information to:
We only share personal information where it is necessary to provide our services or where we are legally required to do so.
This may include trusted service providers who help us operate our business, including providers of:
We may also share information with HMRC or Access to Work / the Department for Work and Pensions where required by law or contract.
All third parties are expected to process personal information securely and only for the purposes for which it has been shared.
Some of the service providers we use may process personal information outside the United Kingdom.
Where this happens, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR.
Our websites use cookies and similar technologies to:
SimplyWellbeing uses Complianz to manage cookie consent.
For further information, please see our Cookie Policy.
Coaching sessions are not routinely recorded.
On request and by agreement between Andrew and the client we may use Google Meet - Gemini Call Summaries. These are automatically sent to both parties after the call. This is not a transcription but a summary of the call.
We may use transcription technology to assist with note taking during online coaching sessions. Where this is used, clients will be informed beforehand. Any transcripts or AI-generated summaries will be treated as confidential coaching records.
We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, comply with our legal obligations and protect our legal rights.
Our retention schedule is currently under review and will be updated once final retention periods have been agreed.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is restricted to authorised individuals who require it to perform their role.
Under UK data protection law you have the right to:
To exercise any of these rights, please contact us using the details at the top of this Privacy Policy.
If you are unhappy with how we have handled your personal information, we encourage you to contact us first so that we can try to resolve your concerns.
If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).
The ICO can be contacted via their website at www.ico.org.uk or by telephone on 0303 123 1113.
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or the way we operate our business.
The latest version will always be published on our websites, and the "Last Updated" date will be revised accordingly.
ALSimplyADHD Ltd | All rights reserved
